Needs-based approach to application development

Summary

A “needs-based” approach brings new perspectives into application development and process automation.

Read time: 4 minutes

About the Author

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Nicole Blohm

Director of Portfolio Architecture, Ricoh USA

Nicole is responsible for developing a future roadmap of services offerings that enable Ricoh’s customers to digitally transform their end-to-end workflows while providing business insight and delightful customer experiences. She holds several patents on behalf of her work with Ricoh for inbound communication management and digital services practices.

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  1. 1Harvard Business Review. “The Value of Digital Transformation.” July 31, 2023.