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Insights@Work

Explore the latest in trending ideas, thought leadership, and business insights driving organizations forward today.

Flexible work and the employee experience

We share new insights from a recent survey on how the employee experience and the workplace are evolving.
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A man and woman looking at the results of Ricoh commissioning IDC to survey 600+ leaders to better understand what was most critical to their future success.

FEATURED CONTENT

Employee experience & business success

600+ leaders were surveyed to better understand what was most critical to their future success. The results may surprise you.

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Measuring impact of employee XP on customers

Measuring the impact of employee XP on customers

IDC recently surveyed technical and line-of-business leaders for Ricoh. When asked about the top 3 critical success factors driving business over the next 18 months, the results were clear.

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The 5 biggest cyber threats to hybrid work — and how to stay ahead

5 cyber threats impacting hybrid work environments

The average cost of a data breach reached $4.88 million in 2024. In today’s threat landscape, cybersecurity is not optional — it’s mission-critical...

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Modern workplaces

As workplaces rely more and more on technology, the tools employees use are critical to workflow automation, hybrid work, and the employee experience.

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Making hardware work for hybrid

Here are five ways to modernize your hardware and increase the productivity of your hybrid workforce.

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How AI Is changing the employee–customer connection

How AI is changing the employee–customer connection

IDC’s recent survey on behalf of Ricoh reinforces the importance of this employee/customer connection.

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Document archiving reaches a new level with AI

The integration of AI is creating dramatic impacts on document management and archiving.

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Case Study: Torrance Unified School District

Digital transformation for schools saves the day

California school district invests in cybersecurity and automates processes to drive efficiency.

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AI unlocks information for banks

AI-powered automation can help protect data, meet regulations, and offer a seamless, omnichannel digital banking experience.

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How to empower employees to engage with AI

In 2025, industries will shift their focus from AI assistants to autonomous AI agents...this transition will require employers to address several topics with their employees...

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Considerations for security and printing

Explore top use cases and innovative solutions for devices, data, documents and user security.

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Maximizing workplace potential with AI

Maximizing workplace potential with AI

AI-powered process automation streamlines employee activity and puts information into action.

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Sustainability and the workforce

Sustainability has become a significant driver of business development today, shifting from consideration to essential.

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Empowering employees with meeting space solutions

Today's hybrid retail and manufacturing workforce need integrated and secured meeting space solutions designed to enhance virtual collaboration.

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Igniting superior customer XP

A lot of factors impact customer experience. One of the biggest? Your employees. Discover how taking a holistic view of the employee experience delivers.

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